On Teachmore you can manage the emails and SMS you send to users for notifying them about various developments based on how they interact with the app - for example resetting password, logging in and more

First go to Settings ---> General

Scroll down to 'Communication'. Here you will see options for SMS and Email.

SMS Types and what they are used for
Please note: SMS types marked 'Mandatory' cannot be switched off, as they are absolutely necessary in providing a smooth experience to your users.

Under SMS, Four of the SMS Types are mandatory, these cannot be disabled:

Forgot Password OTP
Mobile Change OTP
Mobile Confirmation OTP
Mobile Login OTP

Admin Reset Password
Notify users with an SMS when their password is reset by an admin.
Learn more here.

Courses Added to Collection

Notify users with an SMS when one or more new courses are added to a collection that they are enrolled in

Forgot Password OTP (Mandatory) -
Send an SMS with OTP to users so that they can reset their password using it

Item Live Video Ended
Send an SMS informing the users that a live video ended

Item Live Video Started
Send an SMS to announce that a live video started

Marketing
Send an SMS to a single user or all your users for marketing purposes including announcements, offers and any other important information.

Mobile Change OTP
Coming soon

Mobile Confirmation OTP
Coming soon

Mobile Login OTP

SMS for providing OTP for logging in

Order Processed

An SMS notifying users about the status of their order (successful or failed order)

Welcome

Greet your users with a welcome message through SMS once they sign up

It doesn't stop at SMS! You can notify users through email too.

Email Types and what they are used for\

Just like SMS, four of the Email types are mandatory, these cannot be disabled:

Email change confirmation link
Email confirmation link
Forgot password OTP
Forgot password reset link

Login link

Admin Reset Password
Notify users with an SMS when their password is reset by an admin.
Learn more here.

Courses Added to Collection

Notify users with an Email when one or more new courses are added to a collection that they are enrolled in

Email change Confirmation Link

Coming soon

Email Confirmation Link
Ask users to confirm email id through a link, after they sign up on the website

Forgot Password OTP (Mandatory) -
Send an Email with OTP to users so they can reset their password using it

Forgot Password Reset Link

Send an Email with a link to users so they can reset their password using it


Item Live Video Ended
Send an Email informing the users that a live video ended

Item Live Video Started
Send an Email informing the users that a live video started

Login Link
Coming soon

Marketing
Send an SMS to a single user or all your users for marketing purposes including announcements, offers and any other important information


Order Processed

Notify users about the status of their order (successful or failed) through Email

Welcome

Greet your users with an Email once they sign up

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